At Majërica, we work to ensure your order arrives quickly, safely, and with the same high-quality experience that characterizes the brand. Below you will find all the information regarding delivery times, costs, and shipping conditions.

1. Shipping Destinations
We ship to:
• Mainland Portugal
• Azores and Madeira
• Countries of the European Union

2. Shipping Costs
Mainland Portugal and Islands (Azores and Madeira): Shipping costs are free, regardless of the order value. European Union: For Europe, shipping is free on orders over €35.
For orders below this amount, the shipping cost will be displayed directly at checkout.

3. Delivery Times
Delivery times vary depending on the destination:
• Mainland Portugal: estimated delivery between 1 and 3 business days after shipment.
• Azores and Madeira: estimated delivery between 3 and 7 business days, which may vary depending on the island.
• European Union: estimated delivery between 3 and 10 business days, depending on the country.
These deadlines may change during periods of higher volume, holidays, or factors outside Majërica's control.

4. Order Processing and Shipping
Orders are typically processed within 1 to 2 business days after payment confirmation.
After the shipment, the customer will receive an email confirming the shipment and, if applicable, the tracking code.
Orders are typically processed within 1 to 2 business days after payment confirmation.
After the shipment, the customer will receive an email confirming the shipment and, if applicable, the tracking code.

5. Delivery Addresses
Make sure the address you provided at the time of purchase is correct and complete.
Majërica is not responsible for delays or losses caused by incorrect or incomplete delivery information provided by the customer.

6. Orders Not Delivered or Returned to Sender
If the carrier returns the order to Majërica due to inability to deliver (e.g.:
(Incorrect address, prolonged absence, or failure to pick up), reshipment will only be made after customer confirmation and may involve additional costs.

7. Delivery Problems
If you notice any problems with the delivery — damaged, open, or missing items — please contact us immediately at majerica.jewelry@gmail.com, preferably within 48 hours of receiving it.